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Terms of Service

Last Updated: January 2026

These Terms of Service ("Terms") govern your access to and use of the LightLogic website and our services. By using our site or engaging our services, you agree to be bound by these Terms.

1. Services Provided

LightLogic provides Managed Intelligence services, including but not limited to:

  • Efficiency Audits: "Outside-in" and internal diagnostics of sales and marketing workflows.
  • Implementation: Building and deploying autonomous agents and agentic workflows.
  • Managed Services: Ongoing maintenance, monitoring, and optimization of AI solutions.

2. User Obligations

You agree to provide accurate, current, and complete information during the audit and discovery process. You are responsible for ensuring your team's compliance with any internal policies regarding the use of AI tools.

3. AI Disclaimer and Accuracy

Our services utilize advanced Artificial Intelligence (AI) models. You acknowledge that AI outputs can occasionally be inaccurate or biased (hallucinations). While we implement "human-in-the-loop" safeguards, LightLogic does not guarantee the 100% accuracy of AI-generated content or autonomous actions.

4. Intellectual Property

  • Our Tools: We retain all rights to our proprietary frameworks, custom code, and methodologies used to build your agents.
  • Your Deliverables: Upon full payment, you are granted a non-exclusive license to use the specific reports and agent configurations we create for your business.

5. Limitation of Liability

To the maximum extent permitted by law, LightLogic shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our AI agents or any "drift" in model performance over time. Our total liability for any claim is limited to the amount paid for the service in question.

6. Termination

We reserve the right to suspend or terminate your access to our services at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or us.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the services are provided (initially the United Arab Emirates), without regard to its conflict of law provisions.

8. Contact Information

For any questions regarding these Terms, please contact us at: contact@lightlogic.ai